敵はどんなヤツだ!
What Kind of Guy Is the Enemy?
Hi everyone!
Today, I’d like to just write down whatever comes to my mind.
I’m sure many of you are starting out as new graduates, transferring to a new branch, or becoming full-time employees this April. When we start imagining all the possibilities, it can get a bit scary, can't it? We might worry about what interpersonal relationships will be like in the new workplace, or think, "Wait, what? I have to do sales too?" and so on. We can’t help but think, "What if the job doesn't suit me?" or "What if the workplace relationships are terrible?" People who have had setbacks in the past tend to become even more cautious.
Is there a way to live a more relaxed life in a human society like this? I’ve given it a lot of thought.
Becoming Thick-Skinned
I used to work at a bank. This was ancient history, over 30 years ago—that probably gives away my age! Back then, our quotas were brutal. When bonus season arrived, tellers at the windows were expected to bring in 10 million yen in deposits (and maybe that's still the case today), while those behind the scenes were told to get 6 million yen. Ranking sheets for deposit acquisitions were posted everywhere: on the restroom doors, at the locker room entrance, and by the main office entrance. They were bar graphs, and I was the second from the bottom. Since the person at the very bottom was a part-time older lady, that meant I was the lowest among the full-time employees. Back then, getting a job at a bank was considered a prestigious career, and people would say, "Wow, that's amazing!" Also, though it’s unthinkable now, many wealthy young ladies and gentlemen worked there. In my case, for some reason, I came from a poor family, had no prominent relatives or acquaintances, and couldn’t secure any deposits. Even so, I went about my work completely unfazed. Back then, even if you brought in a lot of deposits, no system would raise your salary. So, I used to think to myself (and again, maybe it's still like this), "It's not like my salary is going up or down anyway. There are dedicated sales staff who handle this properly, so I don't need to stress myself out over it." And with that mindset, I just kept working casually. On top of that, I had a dream back then and was studying theater. It’s embarrassing to think about now, but my goal was to join Yoshimoto's Kagetsu theater. Anyway, living life with a bit of nerve might actually work out in your favor. I thought it was cruel of them to display the graphs so ostentatiously, but you just have to laugh it off and glide through your work. If you're in sales, you can't just laugh it off, but you need enough thick skin to smile through a little unfairness and let it go. If you stay at the bottom of the rankings and just laugh it off, people around you start to accept that "that's just who you are." The office atmosphere shifts to "oh well, it's fine," rather than anyone picking on you. Of course, if it's a truly toxic workplace, you're better off just quitting.
Know Your Enemy and Know Yourself, and You Will Never Be Imperiled in a Hundred Battles
The "opponent" could be a job, or it could be a person. First, let’s consider the case where the opponent is a job. For example, let’s say you think you aren't cut out for customer service, but you get assigned to a reception desk role, where you have to interact with customers the most. First, you need to understand what a customer service job actually requires. Proper language and personal grooming are a given, but the key is being able to make customers happy. While it depends on the specific reception desk, the baseline is being able to see things from the customer's perspective, plus having the knowledge to guide people through the company or shop. When it comes to word choice or smiling, I believe you can get decent results if you practice. However, to do a job with real heart, your own personality also comes into play. If you are naturally impatient—doing your current task while already worrying about the next steps and losing your peace of mind—you will likely struggle in a reception role. It is vital to know yourself thoroughly, including your personality. If you think "I can do this," then just move forward! Even if you think, "I can't do this," see it as an opportunity for self-improvement and take it on! If it doesn't work out, I think it's perfectly fine to request a transfer or even change jobs.
The same applies when the opponent is a person: know your enemy, and know yourself. For instance, if your boss is the opponent, you should understand things like what triggers their anger, what employee behavior they dislike, what they are actually generous about, and what their weaknesses are. For example, if your boss is a department manager, it might help to notice if they are unusually weak against the president's secretary, if they can't speak up firmly to someone, or if you sense some kind of secret vibe—essentially, catching onto anything that feels a bit strange. In any case, if you know the opponent's traits, you can sense when they are about to get into a bad mood, so you can just skillfully avoid that person at that time. You must never openly point out an opponent's weakness, but depending on how you use that knowledge, it can be subtly helpful. For example, pretending to be on good terms with someone your difficult boss struggles to handle. You can't survive in this world without being a little bit shrewd. Don't let bullies get the best of you! Build your own character and navigate this world skillfully.
Previously, a problematic person moved into the neighborhood where I live. Every Friday night, he would bring a group of his friends, park multiple cars on the public road, and throw wild, noisy parties with blasting music from midnight until morning. The residents living close by were plagued by sleeplessness and didn't know what to do. At worst, they would illegally park their cars for three to four days, blocking the road so that residents couldn't pass, leaving everyone completely exhausted.
One day, the neighborhood association president and a woman who lived next door to the man went to his house to ask him to keep it down and stop parking his car for long periods. However, the man claimed, "I'm not causing trouble for anyone, and I haven't parked my car for that long. If you're going to lie like that, I'll sue you!" He then showed off the tattoos covering his body and intimidated them. After that, calling the police had little effect; even if he moved his car once or quieted down temporarily, as soon as the police left, he would blast his music again, or even more cars would show up. Therefore, the neighbor decided to closely observe what kind of person this fully tattooed man really was.
In addition, the neighborhood association consulted city hall, and with the city's help, they installed a security camera on a utility pole to monitor the road where they gathered. One day, a loud screech of car brakes and a voice saying, "I'm sorry," could be heard. When the neighbor opened her window to look, it appeared that a car driven by Mr. Tanaka (a pseudonym) from the neighborhood—a Toyota Crown—had almost collided with the tattooed man's car. Mr. Tanaka got out of his car and shouted, "What the hell do you think you're doing?! You bastard! Do you even have a license?! Idiot!" Mr. Tanaka was a former vice squad police officer, and he looked little different from a yakuza gangster. The fully tattooed man was trembling and bowing, saying, "Yes, yes, I'll be careful. I'm very sorry."
Why did he suddenly become so weak? The truth is, the neighborhood association president was a woman, and the neighbor who went with her to talk was also a woman. The man was simply looking down on women. Gradually, nearby residents began warning him about his driving. Even so, he did not stop his disruptive behavior, like the loud music. However, it became clear that the man was not a yakuza, and that he was just a bully picking on vulnerable people like women.
One day, regarding the security camera, the man cornered the neighbor and yelled, "You put up a camera like this to spy on me, didn't you?! Take it down right now!" The only people this man ever aggressively yelled at were women. But the neighbor had already begun to see through his true nature and replied, "Are you worried about the camera? Are you doing something bad that you don't want seen?" She spoke to him in a tone like scolding a child wearing a demon mask.
Eventually, the residents united and hired a lawyer who specialized in organized crime. As a result, the fully tattooed man moved away, and his friends stopped coming. It took a year and a half from the time he moved in until he left. It took so long because, first, this man was not a member of an actual yakuza group, so officers from the Fourth Investigation Division (organized crime unit) did not handle it. Also, because of the fear that "he might be a yakuza," neighbors were afraid of facing retaliation at their homes.
You cannot fight unless you know the opponent's true identity. If you understand the opponent's nature and know what you can do, you can fight. You never know what will happen while you're alive. Know your enemy and know yourself so you can always take the best possible course of action.
Focus on What You Can Do Right Now
No matter what anyone says, we cannot live in the "past," nor can we live in the "future." We can only live in the "now." We might be able to change how we interpret the past, but we cannot change the past itself. And the future is nothing more than our imagination. Humans tend to imagine things turning out for the worst, so I really wish we could stop worrying about "what if things turn out like this." I also have times when I brood over things, so I have to be careful myself. In my experience so far, I have often encountered a phenomenon where, if I live my life cherishing the "now," the tangled threads unravel, and before I know it, the problem has solved itself. I feel like I had fewer worries when I was so busy that I didn't even have time to think about various things. That's why, even if you aren't naturally busy, you might actually be happier keeping yourself busy. If you are a homemaker, you could wholeheartedly dedicate yourself to researching recipes that will make your family happy. If you do simple work and always go home on time, you could volunteer. I have a feeling that if you remain faithful to the duties given to you, any problem will eventually resolve itself—even if that duty has absolutely nothing to do with the problem at hand. There is a word called "biorhythm," and there really are times when we are just out of sync, aren't there? In times like that, you just have to accept everything—the absurdities, the things that make you mad—give up on trying to change them, accept them completely, and do what is right in front of you with all your might. I am not saying you should just leave your troubles neglected. Because we are human, we will keep various things in our hearts, but the key is to focus on the "now" anyway.
It turned out to be a bit of a rambling story today, but I pray for everyone's happiness.
こんにちは!
今日は、思うままに書き綴ってみようと思います。4月から新入社員になる人、転勤になる人、正社員になる人など、いろいろいると思います。あれこれ想像してしまうと、怖くなることもありますよね。新しい職場での対人関係はどうだろうか、とか、え~、なになに?営業もやらなきゃいけないの?なんてね。向いていない仕事だったらどうしよう、対人関係が悪かったらどうしよう、と考えてしまいます。過去に失敗経験のある人は、余計に慎重になってしまいますよね。こんな人間界で、もっと気楽に生きていく方法はないのでしょうか?いろいろと考えてみました。

図太くなること
私は以前、銀行員をやっていたことがあります。30年以上も前の大昔のことです。年がバレちゃいますね。当時は、ノルマが厳しくてボーナスシーズンになると、(今もかもしれませんが)窓口の銀行員は1000万円、窓口以外の銀行員も600万円の預金を取ってくるようにと言われていました。トイレのドアにも、更衣室の入り口にも、職場へのメインの出入り口にも、あらゆるところに預金獲得の順位シートが貼ってありました。棒グラフになっていて、私はどん尻から二番目でした。一番下の人はパートのおばちゃんで、私は正社員の中で最低だったというわけです。当時は、銀行に就職が決まったと言えば、「すごい!」と言われるほど花形の職業でした。そして、今では考えられないことですが、お金持ちのお嬢さんやお坊ちゃまが多かったです。私の場合は、なぜか貧乏人で、親戚にも知り合いにも大物がおらず、預金も取れませんでした。それでも、平然と務めていました。当時、預金をたくさん取ってもお給料が上がる制度はなく、(今もかもしれませんが)心の中で、「別に私の給料が上がるわけでもないし、下がるわけでもない、営業担当の銀行員がちゃんといるんだから、私は必死にならなくてもOK」と思って、平然と働いていました。それに、そのころの私は夢があり、演劇の勉強をしていました。今考えると恥ずかしいですが、将来は吉本の花月に入りたいと思っていたんです。とにかく厚かましく生きている方が得かもしれませんよ。これ見よがしにグラフにするのはひどいと思いましたが、ヘラヘラ笑って、スイスイ仕事をしていればいいんです。営業職ならヘラヘラしていられませんが、ちょっとくらいの理不尽には笑ってやり過ごすくらいの厚かましさも必要だと思います。最低の順位でも笑ってやり過ごしていれば、「そういうキャラなんだ」というイメージが周囲に浸透し、周囲もいじめるわけではなく、「まあいいか」という雰囲気になったわけです。もしシビアな職場だったら、辞めたほうがいいですよ。」
相手を知り、己を知れば、百戦危うからず
「相手」が仕事の場合もあれば、人の場合もあるでしょう。まず、相手が仕事の場合を考えてみましょう。例えば、接客業は向いていないと思っていたのに、最も接客をしなければならない受付の仕事に回された場合を考えてみましょう。まず、接客業とはどんな特質を持った仕事なのかを知らなければなりません。言葉遣い、身だしなみはもちろんのこと、お客様に喜んでもらえることがポイントになります。どんな受付かにもよると思いますが、会社やお店の案内ができるという知識にプラスして、お客様の立場に立った行動ができるかどうかが基本になるでしょう。言葉遣いや笑顔なら練習すれば、それなりの成果は出ると思います。しかし、ハートのある仕事をするためには、自分の性格も関係してくると思われます。せっかちで、今手掛けている仕事をやりながら、すでに次の仕事の手順を考えて行動に余裕がなくなるようでは、受付の仕事をするのに苦労するでしょう。性格も含めてトータル的に己を知ることが肝要です。「できる」と思ったら前進あるのみ! 「できない」と思っても自分磨きだと思ってチャレンジ! ダメだったら、移動を希望しても転職してもいいと思います。相手が人である場合も同様に、敵を知り、自分を知るのです。例えば、上司が相手だったら、どういう時に怒るのか、社員のどういう行動が嫌いなのか、逆にどういうことに対しては肝要なのか、そして、弱点は何か、をつかんでおくこと。例えば、上司が課長である場合において異常に社長の秘書に弱いとか、強く言えない何か秘密めいたものを感じるとか、なんか変だと思うところを押さえておくと役に立つかもしれません。とにかく相手の特徴を知っておけば、機嫌が悪くなりそうな感じが分かるので、その時はうまくその人物を避ければよいのです。相手の弱みは、絶対に指摘してはいけないけれど、使い方によっては微妙に役に立つものです。例えば、問題の上司が苦手とする相手と仲がいいふりをしておくとかね。少しくらい意地も悪くなければ、この世は渡っていけないんですよ。いじめに負けちゃだめ! 自分のキャラを作って、うまく世渡りしましょう。
以前、私が住んでいる地域に困った人が引っ越してきたことがあります。毎週金曜日の夜になると、仲間を引き連れてやってきて、公衆道路に複数の車を停め、夜中から朝にかけて爆音でどんちゃん騒ぎをするのです。すぐ近くの住民は眠れなくて困っていたようです。ひどい時は3~4日も車を路上駐車するので、道路を通行できないため住民も弱り果てていました。ある日、町内会長さんと一緒に、問題の男の隣に住む奥様が厄介な男の家に行き、静かにするよう、また道路に長時間駐車しないように話しにいったそうです。しかし、男は、誰にも迷惑をかけていない、車もそんなに長時間駐車していない、そんなウソをつくなら訴えてやる、などと主張し、体中に入った刺青を見せて、恫喝しました。その後、警察に電話してもほとんど効果はなく、一度車を動かしたり静かになったりしても、警察が去るとすぐに爆音で音楽をかけたり、さらに多くの車がやってきたりしていました。そこで、この全身刺青だらけの男がどんな人物なのか、隣の住人である奥様がよく観察することにしたということです。また、町内会で市役所に相談し、役所の援助を受けて、溜まり場になっている道路が映るように電柱に防犯カメラを設置しました。ある日のこと、キーッと車のブレーキの激しい音がして、全身刺青の男が「すみません」と謝る声が聞こえたので、隣の奥様が窓を開けたところ、ご近所の田中さん(仮名)のご主人のクラウンと全身刺青男の車が衝突しそうになっていたらしいです。田中さんが車から降りてきて、「なにやっとんじゃー! わりゃー! おまえ、免許あるんか! バカが!」と言っていたそうです。田中さんは元マルボーの警察官で、見た感じはヤクザとさほど変わらない容貌の人です。全身刺青男は「は、はい、気をつけます。どうもすみません」とびくびくしていたとか。どうしてこんなに急に弱くなるのかわかりますか? 実は、町内会長さんも女性で、一緒に話し合いに行った奥様ももちろん女性です。男は、女性を舐めているのです。度々、この全身刺青男は近隣住民から車の運転が荒いと注意されるようになりました。それでも、爆音などの迷惑行為をやめませんでした。やがて、その男がヤクザではないことがわかり、しかも女性など弱いものいじめをしていることもわかってきました。ある日のこと、男は防犯カメラに関して、近隣の奥様を捕まえて、「こんなカメラをつけやがって俺を監視しとんのか! すぐに外せ!」とわめいたそうです。この男がギャギャンと言うのは決まって女性です。その奥様も、男の本性を見抜きはじめていて、「カメラが気になってはるんですか? なんぞ見られたら悪いことでもしてはるんですか?」と返しました。鬼の仮面を被った子供にでも言い聞かせるような口調で話したそうです。だんだん住民が団結し始め、反社会組織に対処する弁護士を雇いました。結果、全身刺青男は引っ越し、その仲間も来なくなりました。入居してから引っ越すまでに1年半もの時間がかかっています。なぜそんなに時間がかかったのかというと、まずこの男はいわゆるヤクザではなかったため、捜査四課の警察官が対応しなかったことや、近所の人が「もしかしたらヤクザかもしれない」という恐怖から、自宅に被害を受けるのを恐れていたからです。相手の正体を知らなければ戦えません。相手の性質を理解し、自分にできることを知れば、戦えます。生きている限り何が起こるかわからないのです。常に最善の策を講じられるように、敵を知り、自分を知ることが大切です。
今できることに集中すべし
なんだかんだと言っても、私たちは「過去」に生きることも「未来」に生きることもできません。「今」にしか生きられないんです。過去の解釈を変えることはできるかもしれませんが、過去そのものを変えることはできません。そして、未来は想像にすぎません。人間は悪い方に想像する傾向がありますから、もしかしたらこうなるんじゃないかと思い煩うのをやめたいものです。私もクヨクヨ考える時があるので、注意しなければなりません。今までの経験で、「今」を大切にして生きていれば、もつれていた糸もほどけて、いつの間にか問題が解決しているという現象にしばしば遭遇しました。いろんなことを考える暇がないくらい忙しかった時のほうが悩みが少なかったように思います。だから、忙しくなくても、忙しくしているほうが幸せかもしれません。主婦であれば、ひたすら家族が喜ぶ料理を研究するとか、単調な仕事をしていていつも定時に帰れる人は、何かボランティア活動でもするとか、自分に与えられた任務に忠実であれば、いつか問題は解決しそうな気がします。たとえその任務が問題と全く関係なくてもね。バイオリズムという言葉がありますが、本当に調子が悪い時ってありますよね。そんな時は、すべてを受け入れて、不条理なことも、腹にたつことも、ぜーんぶあきらめて受け入れて、目の前にあることを一生懸命にやるのです。困ったことをほったらかしにしろ、と言っているのではありません。人間だから、いろんなことを心に留めながらも、とにかく「今」に集中することです。
今日はなんだか取り留めのない話になりましたが、皆様の幸せを祈ります。


